Ask a reseller how their business is doing and they'll tell you their revenue. "$4,200 last month." Sounds great. But when you ask about profit, things get vague. "Well, after fees and cost of goods... I think around $2,000? Maybe more." And when you ask about sell-through rate or cost of goods as a percentage of revenue, you get a blank stare.
Revenue is a vanity metric. It tells you money moved through your hands. It doesn't tell you how much stuck. And for a reselling business where you're buying inventory, paying platform fees, shipping supplies, tool subscriptions, and burning gas to source — the gap between revenue and profit can be enormous.
The sellers who build sustainable businesses track the numbers that actually matter. Not because they love spreadsheets, but because those numbers tell them what to do differently. What to source more of. What to stop buying. Which platforms earn their time. Which items to mark down faster. Data replaces guesswork, and in a business with thin margins, guesswork is expensive.
The Metrics That Actually Matter
Not every number deserves your attention. Here are the ones that drive real decisions.
Sell-Through Rate
Sell-through rate (STR) is the percentage of your inventory that sells within a given period. It answers the most fundamental question in reselling: how well is your inventory converting to cash?
The formula: (Units Sold ÷ Total Units Available) × 100
If you have 400 active listings and sell 80 in a month, your STR is 20%. That's typical for many resellers. Above 25% is strong. Below 15% means inventory is sitting too long.
Why it matters: a low sell-through rate means your money is tied up in unsold inventory. You spent cash to acquire those items, and every day they sit is a day that capital isn't being reinvested in something that sells faster. STR directly reflects the quality of your sourcing decisions.
Average Profit Per Unit (APU)
Forget average sale price. What matters is average profit per unit: how much you actually keep, per item, after everything is subtracted.
The formula: Total Profit ÷ Total Items Sold
If you sold 80 items last month and your total profit (after all fees, costs, and expenses) was $1,600, your APU is $20. That means every item you list needs to have at least $20 of profit potential to be worth your time.
Track APU by category and sourcing channel. You might discover that thrift store clothing averages $18 APU while online arbitrage averages $12. That knowledge should shift where you spend your sourcing hours.
Average Days to Sale
How long does an item sit before it sells? This metric reveals the velocity of your inventory and helps you manage cash flow.
An item that sells in 7 days generates cash 4x faster than one that takes 28 days. In a business where you're constantly reinvesting in new inventory, speed of sale directly impacts how fast you can grow.
Track this by category. Dresses might average 14 days. Shoes might average 40. Knowing these patterns tells you when a listing has exceeded its expected lifecycle and needs a price drop or relist.
Cost of Goods Percentage
What percentage of your revenue goes toward inventory cost? Industry benchmarks for reselling sit around 25-35%. If you're spending 50% of revenue on inventory, your margins are dangerously thin.
The formula: (Total Cost of Goods ÷ Total Revenue) × 100
This metric guards against one of the most common reseller mistakes: buying too expensive. That $40 Goodwill find needs to sell for $100+ to make good margins. If you're consistently buying at 50% of sale price, platform fees eat into what's left.
Return Rate
How often do buyers return or dispute purchases? Each return costs you time, shipping, and sometimes a restocking loss. A return rate above 5% signals a problem — usually inaccurate descriptions, poor photos, or quality issues.
Track returns by platform and category. If shoes have a 10% return rate and everything else is at 2%, your shoe listings probably need better size information.
What Each Platform Tells You (And What It Doesn't)
Every marketplace provides some analytics, but none give you the full picture on their own. Understanding what each platform reports helps you know where the gaps are.
Poshmark
Provides: Sales revenue, sharing stats, follower count, listing views. Missing: No profit tracking (doesn't know your cost), no sell-through rate calculation, limited historical reporting. The "My Sales" tab shows what sold and when, but you have to do the math yourself.
eBay
Provides: Seller Hub has decent analytics — traffic sources, conversion rates by listing, impression data, and detailed financial reporting. Missing: Still no cost of goods tracking or true profit calculation. Better than most platforms, but still incomplete for business intelligence.
Mercari
Provides: Basic sales data, response rate, shipping speed metrics. Missing: Almost everything else. No listing-level analytics, no traffic data, no conversion rates. Mercari gives you the least analytical visibility of the major platforms.
Depop and Etsy
Depop provides minimal analytics — views and likes per listing, total sales. Etsy is notably better: Shop Stats shows traffic sources, search terms that brought visitors, conversion rate, and revenue over time. Etsy's analytics are some of the best among reselling platforms.
The common gap across all platforms: none of them know what you paid for your inventory. Without cost of goods, no platform can calculate your actual profit. This is why external tracking is essential.
Building Your Tracking System
You have three options for tracking reselling metrics, each with different trade-offs.
Option 1: Spreadsheets
Free and fully customizable. A Google Sheet with columns for item name, cost, platform, listing price, sale price, fees, and profit lets you calculate anything. The downside: manual data entry. For every single item. Every single sale. At 100+ sales per month across multiple platforms, this gets tedious fast and errors creep in.
Spreadsheets work best for sellers under 50 sales per month who want full control over their data without any subscription costs.
Option 2: Dedicated Reseller Analytics Tools
Tools built specifically for resellers pull sales data from connected platforms, let you input cost of goods, and calculate metrics automatically. They save enormous time compared to spreadsheets and reduce errors from manual entry.
The value proposition: if tracking 200 items manually takes 3 hours per week and a $20/month tool does it automatically, you're saving 12 hours per month for $20. At any reasonable hourly value, that's a strong ROI.
Option 3: Cross-Listing Tools with Built-In Analytics
Some cross-listing platforms include basic analytics alongside their listing tools. The analytics tend to be less deep than dedicated analytics tools, but the convenience of having everything in one place matters for sellers who don't want to juggle multiple subscriptions.
Look for: profit/loss tracking per item, sell-through rate calculations, platform-level revenue breakdowns, and exportable reports. Anything less isn't worth calling "analytics."
Turning Data Into Decisions
Data is only useful if it changes your behavior. Here's how to use each metric to make better business decisions.
Sourcing Decisions
Sort your sales by profit margin and category. Which brands consistently deliver the best margins? Which categories have the fastest sell-through? Source more of the high-margin, fast-moving items. Source fewer of everything else.
Track sourcing ROI by trip. If a trip to Thrift Store A yields $120 in profit and Thrift Store B yields $45, with similar time spent, the data has told you where to prioritize. Most sellers have a gut feeling about this. Data either confirms or corrects that feeling.
Pricing Decisions
Average days to sale by price point reveals whether you're pricing too high. If items under $30 sell in 10 days but items over $50 average 45 days, your higher-priced inventory might need more competitive pricing or better platform placement.
Track offer acceptance rates. If you're accepting 80% of offers, your initial prices might be too high (everyone is negotiating you down). If you're accepting 20%, your prices are probably in a good range and most offers are lowballs you can safely decline.
Platform Decisions
Break down revenue and profit by platform. You might discover that eBay generates more total revenue, but Poshmark has higher profit margins due to the types of items that sell there. Or that Mercari moves items fastest but at lower price points.
Also track effort per platform. If Poshmark takes 2 hours of daily maintenance (sharing) and generates $2,000/month while Mercari takes 20 minutes and generates $800/month, your revenue per hour of effort is better on Mercari. That doesn't mean drop Poshmark — it means automate the sharing.
Inventory Health Checks
Run a monthly "aging report." Group your active listings by how long they've been listed. Items over 30 days need attention (price drop, better photos, relist). Items over 60 days need serious intervention. Items over 90 days should be bundled, donated, or deeply discounted. Stale inventory is dead money.
Where to Start If You're Tracking Nothing
If you currently track zero metrics, don't try to implement everything at once. Start with two numbers:
- Cost of goods for every item you list. Write it down somewhere. Spreadsheet, app, notebook, doesn't matter. Just record what you paid. This one data point unlocks profit calculations for everything you sell.
- Total sales and total profit per month. Revenue minus (cost of goods + platform fees + shipping supplies + tool subscriptions). One number. Monthly. It tells you whether your business is actually making money.
Those two habits take about 5 minutes per day. From there, you can gradually add sell-through rate tracking, platform comparisons, and more sophisticated analysis as your business grows and the data becomes more valuable.
Data-Driven, Not Data-Obsessed
There's a point of diminishing returns with analytics. A full-time reseller making $8,000 a month benefits from detailed tracking. A part-time seller clearing $400 a month doesn't need enterprise-level business intelligence. Match your tracking sophistication to your business's scale and complexity.
The goal isn't perfect data. It's better decisions. Knowing your cost of goods alone puts you ahead of most resellers. Adding sell-through rate and days-to-sale puts you in the top tier. The numbers don't have to be beautiful. They have to be useful.